1. Home
  2. Withdrawal
Withdrawal of Winnings

Withdrawal 13win – Fast, Secure &
Transparent for Malaysian Players

Your winnings are yours. At 13win, we make sure every cent you win can be withdrawn easily, quickly, and without unnecessary hassle.

Register & Start Winning Login
Within 15–30 Minutes SSL 256-bit FPX & eWallet 24/7 Processed No Hidden Fees
15min
Average Withdrawal Time
RM20
Minimum Withdrawal
8+
Payment Methods
0%
Withdrawal Fee
13win

About Withdrawals

Why Is the 13win Withdrawal Process Easier & Faster?

Many players who have used other platforms have likely experienced the frustration — winnings sitting in their account, yet the withdrawal takes days to process, or worse, having to fill out endless forms before the funds can be released. At 13win, we understand how important it is for you to access your winnings immediately.

The withdrawal system 13win designed to be as quick and simple as possible. Once you meet the withdrawal requirements, you can submit a request in under 2 minutes directly from within the platform. Our finance team processes the request and the funds will reach your bank account or e-wallet within 15 to 30 minutes in most cases.

What makes it even better, 13win does not charge any fees for withdrawals. The money you win, you receive in full — no deductions, no hidden charges. This is one of the reasons Malaysian players trust 13win as their gaming platform of choice.

Trusted by Thousands of Malaysian Players

Every day, thousands of players 13win successfully withdrawn their winnings without any issues. The transparent process and robust system make 13win a truly trustworthy platform for storing and withdrawing your gaming funds.

Withdrawal Methods

Accepted Withdrawal Methods at 13win

Choose the withdrawal method that suits you best. All of the following methods are fully supported by the 13win platform.

Bank Transfer

Maybank, CIMB, Public Bank, RHB, Bank Islam & more

Touch 'n Go eWallet

Touch 'n Go eWallet – the most popular e-wallet in Malaysia

Boost

Boost digital wallet – instant withdrawals without the hassle

DuitNow

Instant transfer via DuitNow to any local bank

Maybank2u

Log in directly to your Maybank account in real time

CIMB Clicks

Withdrawals to CIMB accounts are processed quickly and securely

Public Bank

Direct transfer to your Public Bank account in a short time

RHB Now

Supports withdrawals to RHB accounts with automated processing

13win

Step by Step

How to Make a Withdrawal at 13win – 5 Easy Steps

The withdrawal process at 13win designed to make things easy for you without lengthy procedures. Simply follow these straightforward steps and your winnings will be in your hands in no time.

1
Log In to Your 13win Account

Open the 13win platform via your mobile browser or computer and log in using the username and password you registered with. Make sure your internet connection is stable before proceeding.

2
Go to the "Withdrawal" Section

Once logged in, click on your account or wallet icon and select the "Withdrawal" menu. You will be taken to a straightforward and easy-to-understand withdrawal page.

3
Select Withdrawal Method

Choose your preferred withdrawal method from the list provided — whether bank transfer, Touch 'n Go eWallet, DuitNow, or another option. Enter the correct account number or digital wallet details.

4
Enter Withdrawal Amount

Enter the amount you wish to withdraw. Make sure the amount is at least RM20 and does not exceed your available account balance. Review all details before proceeding.

5
Confirm & Await Processing

Click the "Confirm Withdrawal" button. Your request will be sent to the 13win finance team and processed within 15–30 minutes. You will receive a notification as soon as the funds have been successfully credited.

Timeframe

How Long Does It Take?

Withdrawal processing time at 13win depending on your chosen method and account verification status.

Timeframe by Method
DuitNow – Instant to 5 Minutes
DuitNow withdrawals are the fastest. Funds usually arrive within minutes after your request is approved.
Touch 'n Go eWallet / Boost – 5 to 15 Minutes
Withdrawals to Touch 'n Go eWallet and Boost are typically completed within 5 to 15 minutes during normal business hours.
Bank Transfer (IBG) – 15 to 30 Minutes
IBG transfers to local banks such as Maybank, CIMB, and Public Bank are typically processed within 15 to 30 minutes.
VIP Withdrawal – Full Priority
13win VIP members enjoy priority processing — withdrawal requests are sent straight to the front of the queue and completed even faster.
Factors Affecting Speed

Account KYC Status — Accounts that have completed full identity verification (KYC) will enjoy faster processing compared to unverified accounts.

Request Hours — Withdrawals submitted during office hours (9 AM to 10 PM) are typically processed faster. However, the 13win system operates 24/7.

Withdrawal Amount — Withdrawals of larger amounts may require additional review as a security measure to protect your funds.

Bonus Rollover Completion — If you have received a bonus, make sure the rollover requirements have been fully met before submitting a withdrawal request.

13win

Fund Security

13win Withdrawal Fund Security – Layered Protection for You

One of the top concerns for online players is the security of their funds during the withdrawal process. At 13win, we take a serious and thorough approach to security to ensure every withdrawal transaction is carried out safely from start to finish.

All withdrawal transactions on the 13win protected by 256-bit SSL encryption, ensuring your sensitive data — including bank account details and withdrawal amounts — cannot be intercepted or accessed by any third party during transmission. This is the same security standard used by leading banking institutions worldwide.

In addition, 13win uses a two-factor authentication (2FA) system that sends an OTP code to your registered phone number each time a large withdrawal is submitted. This means that even if someone knows your account password, they will not be able to withdraw funds without the OTP code that only you have.

Security team 13win also continuously monitors every withdrawal request in real time to detect any unusual activity. If any signs of suspicious activity are detected, our system will automatically hold the request and contact you for additional verification — all to keep your funds safe.

256-bit SSL Encryption
2FA OTP Verification
Real-time monitoring
KYC Verified
No hidden fees
Anti-fraud checks

Comparison

13win Withdrawal Specifications – Complete Guide

Specifications 13win Withdrawal Details
Minimum Withdrawal Amount RM20 per request
Maximum Withdrawal Amount RM50,000 per day (standard members); higher limits for VIP
Withdrawal Fee Free – no fees charged
DuitNow Processing Time Instant to 5 minutes
EWallet Processing Time 5 to 15 minutes
Bank Processing Time (IBG) 15 to 30 minutes
VIP Processing Time Priority – faster than regular members
Daily Withdrawal Count No withdrawal count limit for regular members
Transaction Security SSL 256-bit + 2FA OTP + real-time monitoring
KYC Requirements Online identity verification – fast and secure
Supported Methods FPX, DuitNow, TNG, Boost, Maybank2u, CIMB, Public Bank, RHB
Operating Hours 24 hours a day, 7 days a week, 365 days a year
13win

Tips & Guide

Tips to Speed Up the Withdrawal Process at 13win

Although the withdrawal system 13win is already designed to be as fast as possible, there are a few simple steps you can take to ensure the process runs smoothly and your winnings reach you without delay.

Complete KYC Early

Upload a copy of your ID and complete identity verification (KYC) right after registering. Verified accounts skip additional checks during withdrawal, making the process significantly faster.

Use the Same Account Name

Make sure the account holder name on your bank account or digital wallet matches the name registered on your 13win account. A name mismatch may cause delays or rejection of your request.

Complete Your Bonus Rollover Requirements First

If you have received any bonus, check its rollover requirements first. Submitting a withdrawal before the rollover is fulfilled may result in your request being automatically rejected by the system.

Enable 2FA for Security

Enable two-factor authentication (2FA) in your account settings. This not only protects your account from unauthorised access, but also helps large withdrawal amounts get approved more smoothly.

Upgrade to a VIP Account

13win VIP members enjoy priority withdrawal processing, higher daily withdrawal limits, and dedicated customer support ready to resolve any withdrawal issues promptly.

FAQ

13win Withdrawal FAQ

Here are answers to the most frequently asked questions by 13win players regarding the withdrawal process.

The minimum withdrawal amount at 13win is RM20 per request. This ensures players can withdraw their winnings even in small amounts without having to wait for their balance to accumulate further.

No. 13win does not charge any fees for withdrawals. The full amount you request will be credited directly to your bank account or e-wallet with no deductions whatsoever. This is one of 13win's commitments to its loyal players.

There are several common reasons why a withdrawal request may be rejected: bonus rollover requirements not yet met, bank account holder name does not match the name on your 13win account, KYC not completed, or invalid bank account details entered. Review all information and ensure everything is correct before resubmitting. If the issue persists, contact 13win customer support via Live Chat.

No. For the security of all parties, 13win only allows withdrawals to a bank account or e-wallet registered under the same name as your 13win account. This is a standard security policy that protects your funds from any misuse.

If the funds have still not arrived 30 minutes after your withdrawal was approved, please contact the 13win customer support team via Live Chat and include your request reference number. Our team, available 24/7, will investigate and resolve the issue promptly.

There is no limit on the number of daily withdrawals for regular 13win members — you can withdraw multiple times a day as long as the total amount does not exceed the set daily limit. VIP members enjoy a higher daily limit compared to regular members.
💰

Win at 13win, Withdraw Your Money Easily & Fast

Register an account 13win today and enjoy an unmatched withdrawal experience — fast, secure, and with no hidden fees.

Register Free Now Account Login
Bahasa Melayu